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Performance Management Consulting

Crow Environmental assists clients in implementing creative, evidence-based programs and policies intended to improve the environment. Principal consultant Michael Crow believes strongly that public and not-for-profit organizations can become much more effective by improving their use of quantitative and qualitative information.

Mr. Crow is a skilled communicator who can provide expert technical assistance, plain-language training and user-friendly tools. His work is guided by four core principles (see sidebar), and he is especially interested in building client capacity for and commitment to the strategies being developed.

This consulting practice minimizes environmental impact as much as possible, conserving energy and other resources. The carbon footprint of what remains is offset through partnership with The Carbon Fund™.

Public service orientation. "I come from a family of civil servants, service members, educators and health professionals, and bring to my work a sense of duty toward my fellow citizens. I am inspired and energized by working closely with my clients to solve problems for the public good. I provide tools, training and expertise to enhance client capabilities long beyond my stay."

Respectful partnership. "I recognize and respect my clients' knowledge and decision-making responsibilities, and start every engagement with well informed questions. The resulting discussions form the basis for strategies well suited to the issues at hand."

Proactive communication. "I do my best to anticipate client needs for information, and proactively and clearly communicate with appropriate detail and frequency."

Cost-conscious operation. "I'm accustomed to working with clients on tight budgets, and striving to maximize the value of my services to them. If I can think of a lower-cost way to effectively execute your assignment, I'll suggest it."